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Live Webinar · Thursday, November 19

Autonomous AMS: AI Agents That Resolve Real SAP Tickets

Live demo of SELECCIÓN AAS and how it frees your SAP experts for L3

Watch AI agents resolve a real SAP ticket live, end to end, with no one touching the keyboard.

SELECCIÓN AAS (Autonomous Application Service) puts AI agents directly into the SAP support lifecycle: triaging tickets, investigating root cause, and applying the knowledge built from your own resolved tickets. For well-understood, repetitive issues, agents don’t just draft a recommendation. Once your SAP CoE promotes them, they take the action and close the ticket. For everything else, they know when to ask.

In this live session, we’ll run real SAP ticket scenarios from triage to full resolution and show how the system decides when to act on its own and when to bring in a human. You’ll leave with a practical framework for how much autonomy to trust an AI agent with in your own SAP environment, and where the line should be.

Live DemoReal SAP tickets, start to finish
Nov 1911:00 AM ET
Free AMS X-RayFor every registrant

Who Should Attend

Built for SAP enterprise architects, developers and technical leads. If you lead an SAP CoE or run IT, forward this page to your team.

What You’ll Take Away

See It Live

  • Watch AI agents resolve real SAP tickets, start to finish, not a slide deck.

Understand the Line

  • Learn when an agent should act on its own and when it should ask a human first.

Take Home a Framework

  • How your SAP CoE sets limits by ticket type and how agents earn autonomy, from learning to human-in-the-loop to autonomous.

Get Your Questions Answered

  • Bring your toughest governance and security questions to the live Q&A.

Every Registrant Gets a Free AMS X-Ray

The AMS X-Ray is normally a paid assessment. Register for the webinar and it is yours, free.

Run on your real SAP ticket history, the AMS X-Ray shows which of your tickets agents could resolve, and how much of your volume that covers.

Claim yours within 30 days of the webinar. We will follow up the day after to set it up with you.

Your Presenters

Vaidya Aiyer

  • VP of Enterprise AI, SELECCIÓN Consulting

Vikas Gupta

  • Director of Enterprise AI, SELECCIÓN Consulting

Want to see SELECCIÓN AAS sooner? Meet us at ASUG Tech Connect, November 2 to 4 in Fort Worth, booth #123. See all events →

Frequently Asked Questions

Thursday, November 19, 2026 at 11:00 AM ET. It is a live, online session.
SAP enterprise architects, developers and technical leads. CIOs and SAP CoE leads are welcome too, and often send it to their teams.
Real SAP ticket scenarios run live, from triage to full resolution, and how the system decides when to act on its own and when to bring in a human.
For well-understood, repetitive issues, yes, once your SAP CoE promotes them. They take the action and close the ticket. For everything else, they know when to ask.
Yes. There is a live Q&A, and you are welcome to bring your toughest governance and security questions.
The AMS X-Ray looks at your real SAP ticket history and shows which tickets agents could resolve, and how much of your volume that covers. It is normally a paid assessment.
Everyone who registers for the webinar. Claim yours within 30 days of the webinar. We will follow up the day after to set it up with you.
We plan to share a replay the day after the live session.
Live · Online

Registration Opens Soon

Leave your details and our team will send you the registration link.

Thursday, November 19, 2026
11:00 AM ET

With Vaidya Aiyer and Vikas Gupta.

Free AMS X-Ray for every registrant

Claim yours within 30 days of the webinar.

Get Notified →